Wednesday, April 20, 2011

Cisco dumps the Flip. What about you Sir Bloggie?


How ironic that my last article stated how I was having a break from my school work yet I've spent the last week trying to finish it off. Nevertheless it's great to be back. What I came back here for was to discuss the demise of the Flip. It's all old news now, more than a week late but I haven't had any time. I can't say the Flip's recent demise was a surprise, the product just felt out of place in the connected and converged world of consumer tech that we live in today. There are several reasons that form the basis of my analysis as to why Cisco shut down the Flip line of camcorders.

How often do you find that a market share leading device get shut down just like that? Two years running after Cisco purchased Pure Digital for 590 million dollars and all of it is essentially down the drain. Probably the largest contributing factor was the pressure from competition. Essentially smartphones and other portable media devices were eating into Flip's dwindling niche segment, it couldn't go on forever. Why would one choose to pick up a stand alone device when they can get comparable devices half the size that can essentially do twice as much.

This is really where it all fell apart, Cisco really didn't know where the Flip wanted to be, what it wanted to be and what kind of people it was supplying. They never wanted the Flip to be the do-it-all devices that are all the rage today. Flip was always going to be a camcorder for the unprofessional, it attracted a certain lifestyle. That grab and go lifestyle was what the Flip really wanted to achieve. Oh, an untimely event? No problem I have my Flip camcorder handy in my back pocket or in my handbag. Then strolled in smartphone and iPod, talk about untimely events! Smartphone or iPod didn't give consumers the same quality video as Flip did, but if people really cared about quality then why not get a proper full size camcorder. The smartphone and iPod essentially stole the market from Flip by providing an inevitably less focused, but more capable product.

This is what I meant by saying the Flip didn't know where it wanted to be. It wanted to be your camcorder  for your grab and go requirements, but it also wanted to be of a great quality, which added to its size and gave it its niche factor.
In trying to be so many things, Flip didn't really end up being anything. 

Cisco's core business revolves around supplying network solutions to big business and enterprise. This is where it started for them, and its where their focus really is, being the significantly larger part of their business structure. Sucked in by the glamour and success stories of the consumer market, Cisco purchased Pure Digital and more importantly the Flip brand. However the new spread of focus saw Cisco confused with its priorities. HP and others threatened Cisco in the enterprise market, everyone threatened Cisco in consumer market. Where should the focus go? Focus half and half on both wars and logic says you'll eventually lose both. The Cisco restructuring set the priorities straight, the consumer market simply wasn't where Cisco belonged. Flip hung by a thread, and Cisco chopped it.

This whole news on the Flip camcorder shut down begs the question: what about the Sony Bloggie? Or any other mini camcorder for that matter. Are they destined for the same fate? I would believe so. History tells us, common sense tells us, and even biological evolution has shown us that things without a reason for existence, will cease to exist. This is the case for the Bloggie, the product is trapped like a sandwich between two hearty buns. Exactly like the Flip it doesn't want to be high-end, but it's not low end enough to allow for convergence with other devices. Additionally, it's hampered by a hunky slice of beetroot on top with competition from it's own siblings like the Cybershot line, Xperia smartphone line and possibly even the Handycam line. The Bloggie is the unwanted child.

Back to the Flip, despite all its missteps, Flip was a successful contraption. It managed to succeed against the odds until Cisco made the decision to chop it. Whenever I saw someone with a Flip, I would think to myself isn't your phone or digital camera good enough? Either way, Flip had an effect on consumers that can't be described and in spite of overwhelming pressure from encroaching market segments Flip still fought on.

Monday, April 11, 2011

The importance of the in-store experience.


Saturday, being the first day of the term holidays I gave myself a break from the stresses of all my homework and assignments and took an off day. Not quite an off day, I was still relatively active traveling off to various places, but off from anything school related at least. First a property auction with dad, then to a computer store to hopefully get my Vaio serviced to be told that it must wait till Monday, then to another computer store to find that they weren't even open, and then finally, to the Sony store. I didn't take my Vaio to the Sony store to get it serviced as their quoted price was light-years beyond what we considered to be an appropriate price point, but we dropped in just so dad could check out some camcorders. That's all.

Initially it was intended to be a go in, get out sort of affair, and that was the kind of experience that I had become accustomed to when visiting the Sony Centre. In the past there had never been anything striking that had achieved successfully to stray me from my sense of focus. Our intention was to have a look at various camcorder models and then straight back to the car. Though there was something pleasantly different about my experience at the Sony Centre that day, I was distracted.

Distraction is generally a notion that is frowned upon, and is associated with a lack of productivity or a blatant unnecessary usage of time, but when it comes to creating a good store, distraction is truly an achievement. Why is it that in a supermarket all the essentials are located at the end, advertently forcing you to walk past a collection of 'distractions' subtly screaming at you to be purchased. Why is it that at any store products are never boxed and price labelled vacuously, but are open and set up to be seen, touched and experienced. I'm sure stores are designed with this 'distraction' factor in mind.

As I mentioned previous visits to the Sony Centre never evoked this pleasant distraction factor. However most of my visits to JB Hi-Fi or the Apple Store are initiated upon distraction. I never have any intention of dropping into these places or purchasing anything when I do, but I always drop in when I walk past, because the excitement of playing with something new or seeing something new is enough to pull me in. At my visit on Saturday to the Sony Centre the first thing I noticed was the usual wall of camcorders to the left, the table of Vaio's in the centre and the wall of Bravia televisions at the very end. Though the interesting thing to my left was a display, and above it it said something along the lines of 'smile to take a photo'. It was meant to advertise the smile detection feature on some Cyber-shot models, basic concept was that you smiled at the Cyber-shot and it would automatically take a photo of you displayed on the big screen. My sister and I had a lot of fun with this, and it was only then that the monumental importance of the in-store experience really struck me.

There was a young couple, no older than 25 years old that didn't appear to be your usual geeky tech consumer. They were having an absolute ball playing with the contagiously fun device and I recall one jokingly saying 'I feel like a kid again'. I had never realised what really made a great product or experience until then. Of course you have the usual generic factors like 'it has to look good' and 'it has to be durable and enjoyable to use', but it is really those products and experiences that change people that can be truly considered to be successful. The couple were there completely in a world of their own pulling faces at the camera, dancing around, creating hand gestures to try and fool the camera into thinking it was a smile, with a complete disregard to the people including me, looking at them amused. My sister by nature isn't a consumer electronics guru, as long as the product works, then it works for her. Even she though was entertained by this most infectious contraption. I had never seen my sister so voluntarily occupied by what was nothing more than just a digital camera.

I always knew the store experience was important, customer service has to be good, products have to be displayed and able to be experienced and touched. But I didn't think it was this important. Consumers open up to new experiences whether they're a fan or not in the first place. I'm sure if I saw a real working Teletubby outfit in a Supre (teeny clothing chain) store I would have a new found respect for Supre, even though these stores are bottom of the barrel in my collection of displeasing venues. From this, it's appropriate to conclude that the store experience is almost equal in importance to the product itself. Creating the product is one thing, but if people aren't able to experience it to its full potential before purchase then consumers can't appropriately evaluate what they're paying for.

Amidst all my ramble you might be struggling to see the point behind this article, but the idea is that the experience when a consumer walks into a store is crucial to how a consumer feels about a product, a brand and can make or break a potential purchase. Had that camera been cheaper or we had been less lacking in funds, that camera very well might have been an impulse buy. Sony can't simply go with the assumption that stores are merely a place to purchase items, they are much more, they are a place to learn, experience and maybe even have a little fun. Sony realise this, and they've responded especially with the opening of the first 'Sony Store' in Los Angeles, but Sony's store presence in Australia is still really lacklustre. My sister walked in grudgingly, the mere notion of an electronics store upset her, but in the end it was all smiles, pun intended. The young couple were distracted like little children at this painfully addictive contraption; I'm sure they hadn't walked in with the knowledge of the existence of such a fun device, perhaps they hadn't even walked in to have a look at cameras at all.

Bottom line is, a great store isn't just a place to take money from your buyers, but a place to capture your potential consumers. This, is the importance of the in-store experience.

Tuesday, April 5, 2011

How would I change the Xperia Play. Opinions from a hater.

As it is, the Xperia Play is junk, 'playful' junk if you must.
There is no way one could possibly sugarcoat the Xperia Play's imminent demise. The product and concept in itself was looking to face an uphill battle already, however the lackluster end product pretty much sealed the deal. I don't want to appear to quick to judge though, the Xperia Play still could win an audience of gaming enthusiast who have a complete disregard to the Play's limitations, but a brief analysis will conclude that the Play won't make it. Instead of ranting about how much the Xperia Play would fail though, I figured I would channel these thoughts to more construction tasks, like pretending I was Sony Ericsson and the things I would do to make the Xperia Play a more appealing product.

I just thought that I would add that this brief analysis will be based on reviews of the handset that I have read as obviously I have not been able to get my hands on one (and will probably never).

Displays are normally one of Sony/Sony Ericsson's strong areas with experience from the Bravia line and a legacy dating back to the first Trinitrons. However reviews are telling how phenomenally disappointing the display really is for a phone of this caliber. What's more disappointing is how phenomenally awesome the Xperia Arc's screen is in comparison, so now we know it's not a case of not knowing, they simply didn't try.
  • First improvement. Better Display. 
The display as far as I'm concerned is actually one of the smaller of the Play's library of issues. People say rather naively that sex sells, but the simple fact of the matter is that the Xperia Play isn't sexy. Oh shiny, shiny, glossy, glossy - I think someone forgot to tell Sony Ericsson that glossy coverings are actually less attractive than the fingerprints all over them. Additionally, making the edges of the design shiny is fine and all, but when you're using materials like plastic to attempt to simulate a high-profile shining metal aesthetic not only does it come out looking cheap, but the futile attempt is embarrassing. The game-pad isn't the most attractive thing in the world and also adds quite a lot of fat to the device, but then again there isn't much that can be done since the game-pad is the only thing that keeps the device a step (forward or backward) from its competitors. Overall my thoughts on the devices aesthetics are simply my opinions, nevertheless I still hate it. Mind you some people, perhaps even yourself will like the design. But I loathe it with the wrath of anthrax and atomic bombs.

  • Second improvement. Give it a goddamn face-lift.
Referring back to improvement number 2, I noted that the game-pad added quite a substantial amount of fatness to the product. Being me, I would delightfully trash the game-pad completely, however that would render the existence of the Xperia Play utterly pointless, which in my brutal honesty is actually preferable. However the point of this post was to discuss ways to improve the Xperia Play, not get rid of it, which I have already written about, to no avail. The game-pad is simply too one purpose to remain useful, I'm sure most users would actually get more productivity from having a QWERTY board there instead.  Having said that, it would be extremely useful to replace the game-pad with a touch screen, so essentially the Xperia Play would be a dual touch-screen phone. The slide out display could be used as a QWERTY, game-pad, secondary screen or used for other applications. Possibilities are endless, and the Xperia Play would not just be the gamers phone.

  • Third improvement. Replace that ghastly game-pad with a touch-screen, and give the device real potential.
That pretty much sums it up, my brief analysis on how I would almost completely alter the Xperia Play. I may have skimped out on a couple of small things like the quality of the camera and Android skinning, but these things only really matter to geeks and techies. This is not an insult to average consumers, as I am an average consumer myself, but all that really matters to us is usability and design. The intermediates like camera quality and inside specifications aren't huge selling points. There's a limit to how good a smartphone camera can be until it doesn't really matter anymore. Also, in regards to Android skinning most everyday consumers really have not the slightest clue nor care of how good or bad the Sony Ericsson skin is in comparison to the default Google Android theme. On the other hand, I'm sure some of the things that I mentioned don't matter to you or some people either, it's a spherical world. If you agree or disagree with what I have to say I'd love to hear from you, so feel free to comment. At that, catch ya'nother time

Wednesday, March 30, 2011

Chrome OS, defining an era. Too limited to ever become successful

Recently I was reading an article on Sony Insider regarding an upcoming Chrome OS Vaio, which prompted me to write this article.
This whole internet and 'have everything everywhere' era has simply occurred so quickly, I remember a time when taking your files around meant making sure it was on your laptop hard drive or a USB stick, and doing some random internet searches meant crashing at home or the library where you can get a connection and checking something on the computer. Only a mere five or so years ago, there was no iPhone or Android, and when we thought of smartphone, we thought of a suit dressed gentleman with a Blackberry. Today, consumers are laden with devices and connectivity, hop on a train and more than half will be carrying smartphones, updating their Facebook status 'sitting next to fat guy who takes up the whole seat', checking up the train timetables, or simply killing the time on the train by watching some videos on YouTube. And suddenly, if you're carrying a dumbphone, you're...you're the odd one out.

You're probably wondering what all this has to do with Chrome OS, the thing is, Chrome OS takes this general concept one step further. Instead of only checking up on things and updating your Facebook status through the net though, now Google have decided that it's a good idea to simply put everything on the net, your documents, photos, videos, you name it. The general idea, is you can log in to your Google account on any Chrome notebook, anywhere, and wallah! There you have it, all your files and applications in front of you. It simply stores your content on the web.

In theory, this sounds like an astonishing and marvellous idea, however, burdened by its limitations, Chrome OS looks destined for failure, or at best, dissolution. Its hard to counter the fact that netbooks are simply being bulldozed by the popularity and scale of the new but saturated tablet market, for their prime purpose, netbooks were perfectly adequate however tablets could do the same things in a far more personal and efficient way. Chrome OS takes a step back and brings us back to the sad old days of netbooks. However, Chrome won't be sluggish like typical netbooks, since the OS is really light and efficient, we can expect Chrome to be fast even with a slow processor. Sounds good and all, however consumer attention has shifted, low end computers are no longer high on the buy list, but tablets are easily top spot. There is nothing particularly wrong with netbooks, but the trend has shifted, and Google should follow.

Which brings me to my next point, with Android all guns firing, why would they bother with Chrome OS? Google insists that Chrome OS and Android will suit different markets, but both are no doubt going for low end computing, I doubt we will ever see a Chrome notebook running Crysis or doing any heavy video editing, as far as we can see, tablets won't be doing any of that any time soon either. Hypocritically, Sergey Brin says that in some point in the future, Android and Chrome OS will most likely merge anyway. Android can be customised and upgraded easily to do the exact thing that makes Chrome OS unique, syncing files with the cloud. Additionally, with Android and its vast ecosystem of applications, tailored collection of devices and brands and of course, the more efficient and personal tablet form factor, there is absolutely no compelling reason to pick up Chrome OS over an Android tablet.

There is an old saying that goes - 'Don't fix it if it ain't broke' . I'm not going to lie, I think this is a very stupid saying since things don't have to be broken to be fixed or improved. Thus if we all lived by this saying, we would never progress. However, I think this phrase applies appropriately to what Google is doing here with Chrome OS, being able to sync all your files over the web and to be accessed on any Chrome computer isn't going to be a major selling point.
Don't get me wrong, I do believe that the 'cloud' is the way of the future, however as a primary selling point, it's simply not enough. 
On paper, it's a great idea, however its real world practicality and usefulness is questionable. With a brief look on the Chrome OS website, Google keeps telling us that even if we lose our computer, we can simply log onto another Chrome notebook and our files are safe and sound. I don't think there are many people who can actually proudly say that they've 'lost a computer'. Additionally, I hope Google realises that people actually don't mind having hard copies of their files stored on the hard disk, and the comfort of knowing that we can access them without a constant internet connection as is required on a Chrome notebook is worth noting. Also, knowing that our files are tangible and not just ghosts floating in a cloud also provides subtle assurance. Presently, the cloud is great, however it's not yet an essential. Thus selling Chrome OS simply with its cloud capabilities is much like saying that the main selling point of an apple is the colour of its skin. Consumers need more than that.

Put simply, Chrome OS is a brilliant concept, grabbing your files and applications on the 'cloud' sounds like a fun, efficient and inviting experience. However, its limitations far exceed its usefulness. As a stand alone OS, Chrome will never make it, but combining Android and the general cloud concept of Chrome OS, Google could have a winner.

Sunday, March 20, 2011

Vaio Nostalgia: A shadow of its past. *tear*


Here I am, enjoying some alone time sitting on a park bench with the wind peacefully blowing and the sun gradually setting, having a think over some things like you do when you're enjoying alone time. I think about school and my science project on biological warfare, I think about life in general, more importantly, with my Vaio Z blinking it's amber power light next to me, I have a think about Vaio's. 
What do I come up with? I see a dying brand.

I remember a time when the Vaio name meant premium class computers, innovative, versatile and powerful. 
I used to respect Vaio as a brand synonymous with high-end computers, which were able to be tough as nails, and as powerful as god, yet achieve this in such grace and style. The only Vaio that embodies this description today is the new S series, and the Z depending on whether the computer has been discontinued in your country or not. 

Don't get me wrong I'm still a fan of Vaio's, being a Sony fan, however I am disappointed at best with the way the Vaio brand has ended up the way it is today. Many factors have contributed to the way I now view the Vaio brand, and the way consumers see the Vaio brand and the way Sony has used the Vaio brand. Long gone are the TT, TZ, TX and SZ series Vaio's which were created in a period, which I believe was the epitome of the Vaio brand, the TT, TZ and TX were simply marvelous computers, and dare I say, compared to similar notebooks today, are still comparable if not better.

Some people get nostalgic over there childhood, others get nostalgic over past events, I get nostalgic over the old Vaio spirit. The old Vaio spirit was one of creation, innovation and non-conformism. Now, I don't see a spirit at all in the Vaio brand, I simply see a brand falling into the same old corporate trap, the deathly spiral of money and greed.

Basically, more than anything, the Vaio lost its spirit.

I've always viewed the most successful consumer electronics companies as the ones that are run through the desire to create and inspire, rather than simply to make money. Henry Ford famously said, 'a business that makes nothing but money is a poor business.' This quote is written in the 'About Me' section of my blog, because it is simply so instrumental to a companies success, and so true, hence why it's my favourite quote. The old Vaio that I used to love, embodied this phrase like no other, the UX Vaio, was creative, innovative, but so niche it was almost useless. But the fact that it was useless and didn't sell that well, doesn't matter as such, since it alluded the Vaio spirit of non conformism, back in a time when Sony weren't afraid to go out on a limb and create something just completely different, and insanely creative. It said a lot about the Vaio brand.

Old favourites like the TT, TX, TZ and SZ are the yardsticks of the Vaio I once loved - premium, expensive and uncompromising. All, have been replaced by inferior and more generic models.
Now, I grimace as I write this, the E series, perhaps it’s just a personal hatred, but the E series represents the lowest of the low for the current Vaio line-up. Bland, fat, and poor battery life, the E series completely defies the legacy of the vastly acclaimed ‘T’ (TT, TZ and TX) models. Don’t get me wrong, they are perfectly adequate computers, however apart from being blindingly colourful, they don’t offer anything of value to live up to the ‘Vaio premium’, or the ‘Sony tax’ as others call it. It is appropriate to argue that the E series is better value than the X series or the P series which are both, in a pure performance for price ratio - inferior computers. But both the P series and X series are unique one-of-a-kind machines, and are incomparable with computers from competing vendors, the E series on the other hand, is hell deep in the sea of sameness.

Perhaps it was just natural evolution to have the Vaio degrade in such a way, maybe Sony themselves haven’t even noticed what has happened. But I think this sudden and unbidden alteration winds us back to the usual suspect: targeting a larger market. This general mentality is frowned upon in many industries, in the music industry it’s called ‘selling out’. In consumer electronics it doesn’t have a specific name, but it’s frowned upon nevertheless. Microsoft did it with the Kinect, and is Sony doing it with the Vaio? I think so. The Vaio brand as we knew it previously provided high-end and expensive computers that catered for the people who wanted the lot with absolutely no compromises. This in itself created a brand image of premium, high-class quality computers - when we thought of Vaio, we thought of a man in a slick tux chilling in a boardroom, or an elegant woman gracefully clasping a Vaio in her hands. Now our thoughts range from a young teen with a colourful Vaio, to a businessman with a jet black Vaio to your classy and fashionable lady with a sleek gold Vaio. In other words, a case of brand dilution.

I'm not saying that Vaio's should only be bought by snobby rich people, but having a certain image to which the Vaio is associated immediately gives it value. The Vaio of old meant premium, so if someone found a Vaio of equal spec and price to a competing vendor, Vaio would be the logical choice simply because of the brand. My basic point is, a strong brand, helps boost sales too. In trying to cater for a larger market, Sony have damaged it.

We look at Vaio now, and yeah maybe they are making more money than before, and in a purely business sense, more 'successful'. I cannot help but reiterate Henry Ford's philosophy once again, 'A business that makes nothing but money is a poor business'. If Sony are here simply to make money, then why do they try? Why do they continue to create amazing products like the Playstation, why do they bother with 3D when it's not making them that much money? In consumer electronics, you can't survive with the philosophy of just making money. I hope Sony are here because they want to create, to innovate and to touch the hearts of consumers and make lives better.

How does it feel to be no different from your competitors? Right now the Vaio brand doesn't hold much against its competition, but it used to. There is nothing more shameful and degrading than to be drowning ass deep in the sea of sameness. The Vaio still has enough brand equity to make a comeback. The simple fact is, Sony has shown in the past with older Vaio's, that Sony definitely can be better than the competition.

So why waste their time being like everyone else?

Saturday, March 12, 2011

Kazuo Hirai for the top job? I think so.

Is Kaz the man for the top job at Sony? You betcha.
Top bloke

It's been about six years since Sir Howard Stringer took the honour of CEO and Chairman of Sony Corp from the tornado of destruction who was Noboyuki Idei. Some people won't agree with my views on Idei, he did do some good things in his tenure, but doesn't everyone? Being nominated as one of the worst managers of 2005 by BusinessWeek magazine pretty much sums up Noboyuki Idei's heretical 6 year reign at Sony.

No doubt though Stringer has done great things heading Sony since 2005, streamlining operations and building a more organised product line-up. Definitely one of Stringer's most instrumental contributions to the company has been breaking down the 'silo walls' within the company and creating a more unified and focused corporation, building a company that feels like one, instead of acting separately in several different subsidiaries and groups. Stringer and I (and I'm sure many others) share this philosophy, that unity in everything, within the product line-up, within separate areas of the company and software and hardware most importantly, will pave the road to success.

But of course, to spoil the party, nothing lasts forever. So of course, Stringer's time as CEO and chairman of Sony will come to an end, and he is already considering who will succeed him. My bet? KAZ HIRAI

Hirai is best known for his showing at E3 2006 and has developed an almost celebrity prominence across gaming enthusiasts on the net after his infamous 'Riiiiidge Racer!' line, whilst desperately trying to entice enthusiasm out of the crowd at E3. More importantly, Kaz turned the Playstation business from the money loser when he was appointed, to the cash cow that it is now.
Nevertheless, clearly Kaz is in the lead for the role, which was made even more clear with Thursday's announcement that Kaz will be promoted to a new position that will have him head all of Sony's consumer electronics products, personal computers and of course, gaming - which will be effective from April 1. Breathing down Kaz's neck for the position is Hiroshi Yoshioka who will run the remainder of Sony's, dare I say less creative side of the business, consisting of boring things like semiconductors and batteries. There are several reasons why I believe Kaz is the right man for the top job, which I will list in number form charitably for your reading pleasure.

1. PASSION: If there is one character at Sony that displays passion, it is Kaz Hirai. Love is what drives the hardest workers, love is the reason for the most momentous decisions in life, it would only be fitting that the next leader has to love the brand. Sony needs a person who loves consumer electronics more than their life, who would work 40 hour days, and realise at 24 hours that a day doesn't even last that long. Nothing tells the future better than history, and history has told us that the most successful business were run by leaders who loved what they were doing, not because it got them money, but because of the passion for their creations and achievements. A modern day example, is Apple. Steve Jobs is the epitome of a passionate leader, despite his health condition he quoted at his surprise appearance at the iPad 2 launch - "We've been working on this product for a while, and I didn't want to miss today" - iPad over health? I think so. With Kaz's desperate and dignity destroying 'Riiiiiiidge Racer' moment at E3 2006, I think it's appropriate to infer that Kaz really does love Sony.

2. MEDIA PRESENCE: Currently, Sony doesn't occupy nearly enough time in the media to garner the appropriate amount of hype and fanfare for their product releases. I know that I always mention Apple, but the simple fact is Apple is almost flawless in every aspect of their business that everything that Sony must dream of just leads them straight back to Apple. Steve Jobs is what we would call a celebrity CEO and his every move immediately attracts media attention, which essentially provides Apple with free publicity, thus put simply, free advertising. Kaz being the most well-known of Sony's exec would be the most appropriate in this respect, though not quite up to the level of Jobs, Kaz would definitely attract more attention from the press than the other possible candidate, Hiroshi Yoshioka.

3. EXPERIENCE: In an industry like consumer electronics, experience matters, it takes a long time to learn the trends and minds of consumers, to learn how to appropriately market a product. In consumer electronics corporate culture and brand image matter as much as the products that the company rolls out. Both Hirai and Yoshioka are yardsticks of experience, Yoshioka entered Sony Corp. in 1979 and Hirai, 5 years later in 1984. Yoshioka though, doesn't run a business as instrumental as Hirai. The Playstation business will for a very long time, if not always, be an essential part of Sony's product line-up, providing the core of Sony's digital software distribution and also home/portable entertainment. Having run the Playstation business, Kaz Hirai has the knowledge and experience to take Sony further into this field, a field that has limitless potential and based on current trends is the way of the future. Yoshioka on the other hand, runs the professional side of Sony as opposed to the consumer side. The professional side, though not inferior, is the side of the company that people don't see, it's the side that doesn't touch consumers as such. Kaz's experience with the Playstation business and also NPSG (Networked Products and Services Group) equips Kaz with the appropriate weaponry to take Sony forward. 


Those are the basic three reasons why Kaz Hirai brings the mud to my chocolate cake, the third I believe being the most important. One who runs a core consumer business as opposed to professional devices and solutions is by nature a more appropriate man to run a primarily consumer focused company. No doubt there are also minor reasons which are undeserving of their own paragraphs, one being the fact that Kaz is just generally well respected and a better known face than Yoshioka. People know Kaz and knowing someone makes us feel like we can connect with them better, thus people will connect better with the Sony brand if Kaz becomes leader, which would naturally lead to a stronger awareness and loyalty to the Sony group. 


Don't expect Stringer to be taking the leap any time soon though, he quoted himself that he has 'unfinished business'. He has also mentioned in the past that he would leave the company only when it's turnaround was complete. Better to be prepared early though, than under-prepared later. 

Sunday, February 27, 2011

About time someone built a real competitor to Apple’s iPad.

There's no denying Apple is the king of the tablets with an enormous and phenomenal 93% market share. With a year or so head-start, Apple is finally starting to get some competition in the Motorola XOOM and Samsung Galaxy Tab. But, with the iPad 2 about to be released in a week to much fanfare, I simply cannot see the iPad going down anytime soon.

The iPad’s success has been attributed to two important factors, exclusivity and the fact that Apple’s competitors are simply playing catch-up.

If there's one thing that Apple has been really great at this past decade, it's been making their products exclusive. People would buy a Mac, not because it's necessarily better than the competition, but because you get the Mac experience, people buy an iPod because they get the iPod experience and they can tell people they have an iPod.

The problem with both of the iPad’s current main competitors (Samsung and Motorola) is that despite their superior hardware offerings, they’re both just another two Android tablets floating in what we call, ‘the sea of sameness’.
Galaxy Tab and Xoom chilling in the sea of sameness.
Phil Molyneux, president of Sony Electronics spoke briefly in a press meeting about avoiding the ‘sea of sameness’. He spoke of entering an electronics store and being confronted by a wall of LCD TV’s of different brand and sizes and wondering how to decide which to purchase, this is what he referred to as the ‘sea of sameness’.

I’m going to take this a step further - walk into any electronics store and you’ll see a line of computers and then a Mac section, you’ll see a line of MP3 players, and then an iPod section, and soon enough I reckon we will be seeing a line of Android tablets, and then an iPad section. This is exactly what I’m talking about when I refer to exclusivity, Apple products aren’t necessarily better, but they are different in a good way.

Both the Galaxy Tab and Xoom are both superior devices on a pure spec front, but how many consumers really care about the amount of RAM inside or the processor used. In the end, the Galaxy Tab and Xoom are just another two Android tablets essentially worth forgetting. Apple products on the other hand target the average consumer market, not the consumer who will go ‘Oh dam a Tegra 2! I’m sold’ or ‘’Goddammit, why do you have to use Android 2.1 and not 3.0 Honeycomb’. Apple targets the consumer that will walk into the store and look at a product and say, ‘Whoa, that’s cool’, and say it after trying the product, not after looking at the spec sheet. It’s the exclusive Apple experience that sells a product.

I’ve always been a firm believer of one of my own sayings,
‘don’t sell what a consumer is buying, sell what a consumer wants’. 
Right now, iPads, clearly are what consumers are buying, it’s time that someone built a tablet that is a real competitor to the iPad, not just an imitation. Unless one is willing to take a risk and take a path entirely perpendicular to Apple’s,  there’s absolutely no reason why your average consumer would purchase anything over an iPad.

Wednesday, February 23, 2011

Why the Xperia Play is overhyped junk and Qriocity is underhyped gold.

Yes. I said it. I called it junk.

I'm sure that if you've read any of my previous posts, you've noticed I'm definitely not a fan of the Xperia Play. I've received a couple emails from people who keep telling me how awesome the Xperia Play will be and it's the first real gaming phone and what not. But, the real reason for my Xperia Play hatred is that it's a sweet product based on a half baked concept.

As a gaming phone, the Xperia Play is clearly a winner, but it's a middle of the market product that doesn't really appeal to anyone. When thinking of the Xperia Play, one question comes up. Why do you exist?
Sights are deceptive, with all the comments I'm seeing on Sony Ericsson's facebook page and popular tech sites by people who are excited about the Playstation Phone, it is not surprising if Sony Ericsson has been deceived into thinking that the Xperia Play is a good idea (yes, strong words). But really, it is just a product that doesn't need to exist.
With the upcoming Playstation Suite, PS games will be made available to all Android devices which almost immediately renders the Xperia Play useless. Apart from the dedicated gaming controls and I'm going to take a hunch here, superior graphics performance, the Xperia Play offers nothing of value in comparison to other Android handsets available.

Let's do a step by step cancellation of the Xperia Play's potential customers: first off, humans are the only organisms who will buy an Xperia Play, for further clarification this excludes cheetahs, praying mantis's and all varieties of trees.
As a general rule, females and gaming don't normally fit in the same sentence unless it's a Facebook group about a girlfriend who is forced to make sandwiches while her boyfriend plays on his XBOX, so that eliminates approximately half of the human population.
Now down to business, of all males, how many will want to be seen carrying around a phone with gaming controls? Well, certainly not businessmen who want to be taken seriously. Certainly not your everyday person. Let's face it, only gaming enthusiasts will be carrying around dedicated gaming phones, but then again, wouldn't real gaming enthusiasts just opt for the NGP instead which has real analog sticks and PS3 graphics?


So, ultimately, the Xperia Play doesn't really appeal entirely to any section of the market, and Sony Ericsson are hyping it like it matters to everyone. 

On the other hand, Qriocity (VOD and Music Unlimited) is a service that has real potential, and shows us where the world is heading in terms of digital media. Qriocity is where Sony's focus should be, not some half-assed gaming phone that will most likely not see a second generation.
It's become quite evident of recent, that the success of hardware is dependent on the availability of complementing software and vice - versa. I've mentioned this several times, but the reason for Apple's success recently has been due to the almost perfect synergy between their hardware and software offerings, and the immediately availability of software on their devices, whenever, wherever you are.

Qriocity can finally get Sony there, to this heavenly abode that Apple has inhabited for 10 years.

What astounds me however, is the lack of marketing, even subtle promotional efforts of this new service by Sony. It is really quite astonishing and perplexing that the Xperia Play gets to take the limelight on Sony Ericsson's site homepage when the launch of Music Unlimited by Qriocity doesn't even get a spot in one of those measly four tab areas below Sony's site.
What the hell are you doing here? Get out of my life.

If Sony really want to turn Qriocity into the next iTunes, which I hope they are because they really shouldn't be aiming any lower, then two things need to happen:
1. It needs to go mobile, and Sony have already announced plans of an android version so that's sorted (unless they mess it up with some laggy failware).
2. People need to know it exists.

Number 2, is obviously what this whole post is referring to. Stating the obvious, there's no point making something if nobody knows that it even exists. I'm genuinely disappointed and mildly shocked when I ask my friends:

'Hey dude, you hear about the new Qriocity music service? It's like iTunes but you pay 13 bucks and you can eat up all the music you want for 30 days."
And they would respond with a half-hearted nod subtly hiding their ignorance on the subject matter.

But then, I don't blame them at all. Sony have done a shocking job at making Qriocity known. Qriocity hasn't been advertised at all, let alone made an appearance on any of Sony's sites.

Basic point of this post is, Sony and Sony Ericsson need to sort out their priorities. The Xperia Play is a doomed device that is being promoted insanely, which could only end up one way - embarrassment. Qriocity on the other hand, is where I personally see Sony's future is at. Sony's software has never been quite a strong point, however  Qriocity is a great concept, executed rather well, now they've got to let it out there, get it known.

Synergy has been talked about since the early Columbia days, this is their first real crack. Make this the next iTunes, not the next Connect. 

Thursday, February 17, 2011

Engadget reports 'S1' tablet. Interesting wrap design.

Probably every Sony fan, or any consumer electronics guru by now has wondered where the hell is the Sony tablet? Almost every consumer electronics brand has one now, and emerging guns like Motorola and Samsung have already unveiled pretty exciting tablets.
Well, if sources are correct then we may be seeing a Sony tablet in around September for a quite reasonable price of $600 for a wi-fi only version, capacity is uncertain currently though.
A very very detailed picture *cough cough* of what's possibly to come.
Source: Engadget 
Device will run Android 3.0 Honeycomb naturally, and feature a decent 9.4 inch 1280 X 800 resolution display, I suspect that an implementation of the 'mobile Bravia Engine' is a possibility. A powerful NVIDIA Tegra 2 chip will be inside also to help with Playstation games most likely (more on that later).

Hardware design is quite interesting, with a curve-like back which is intended to give the tablet a more personal feel, but also to better the ergonomics of the device too. The curve is somewhat intended to resemble the look and feel of a paperback when one page is folded back when reading with one hand, the curve also has some ergonomic benefits related to some weight shifting deal to make it feel lighter in the hand.  Also, the bulging curve will lift the device up at a good angle for comfortable typing when rested on a table. Though working vertically might be a little odd.

The engineering team behind the VAIO PC range will be working on this according to Engadget, so if there's one thing we can expect, that is great build quality and exceptional industrial design. The wrap design is somewhat reminiscent of the Vaio's signature cylindrical hinge design. However, sources say that the device may not ship with Vaio branding (awww).

I spoke a while ago in an earlier post about a Sony tablet needing to be exclusive (http://thesonypony.blogspot.com/2011/01/perhaps-android-not-way-to-go.html), and since it is running Android like almost every other tablet, excluding HP and Apple of course, Sony needs to find ways of differentiating from the competition.

The 'wrap' design is interesting and is definitely different from current tablets on the market. But we're also told that this supposed tablet is BIG on Qriocity, a most important feature, this will definitely help in providing some easy access software backing for the device. And another first for tablets, is 'Playstation certified' which is basically Sony's fancy name of saying 'I can play PS1 games'. Though this isn't quite exclusive, as the service will be available to all capable Android devices it extends the Playstation brand to a vast VAST number of devices. eBooks available on Sony's reader store will also be available on the device, so with the combination of the music and movies available on Qriocity, games on Playstation and books on Reader Store, Sony should be achieving a high level of integration and synergy between their devices and services, something Apple has enjoyed for quite some time.

This is just an indication of what's possibly to come, but as usual until Sony officially announces it, we can't confirm anything.

Friday, February 11, 2011

The Sony and Apple war: Playing dirty

The relationship between Apple and Sony has just recently turned really really sour (or bitter depending on which one is worse for you). I would say the two companies have never really been on good terms with each other but the real battle is starting to begin. A couple of weeks ago Apple rejected a request from Sony to put their reader app into the Apple App store saying that it somehow went against Apple's app guidelines.
Now all of a sudden, this little battle appears to have escalated to such a point that Sony are threatening to pull down their music content from Apple's iTunes media store.

Playing dirty now are we?

Sony obviously has their own content distribution service now with the Qriocity store, so if that catches on and gains wide acceptance, then Sony really don't need to have their content on iTunes, which is a huge (HUGE) loss to Apple considering that Sony is one of the 'big four' recording studios. Michael Ephraim, CEO of SCE (Sony Computer Entertainment) in Australia quoted,


“If we do [get mass acceptance] then does SONY MUSIC need to provide content to iTUNES? ... Currently we do. We have to provide it to iTUNES as that's the format right now ... Publishers are being held to ransom by APPLE and they are looking for other delivery systems, and we are waiting to see what the next three to five years will hold." 

Dare I say, a substantial chunk of Apple's iTunes service may now be ultimately at odds with the success of Music Unlimited, and perhaps depending on the success of Video On Demand powered by Qriocity Sony might even pull out their video content too.

On another point, Sony has made it clear that the Playstation Suite probably won't be available on the iOS platform, which according to my recent poll, most readers believed was a good idea, as I do too. Michael Ephraim, CEO of SCE (Sony Computer Entertainment) in Australia said 'We are not as closed as Apple' which is a slap in the face for Apple, now knowing that Android devices will soon be able to play Playstation titles while themselves being left at the jetty.

It appears that Sony is now following the strategy of shutting down Apple by providing services for everyone else except Apple, a strategy that I had long believed to be the most effective. Evidently, Sony didn't utilise this method in the past and still doesn't in many respects by still supplying iPod docks and iPhone compatible headsets.

However Ephraim's statements and Sony's path with the Playstation Suite look like a healthy and hearty step in the right direction.

Friday, February 4, 2011

Why the Walkman is dead (Or in a coma). Blog response to 'The Walkman Blog'.

With the recent release of the NGP my mate Ascariss at 'The Walkman Blog' wondered whether Sony would roll out the 'ultimate Walkman' having displayed they're capability to create an extraordinary product with the NGP. The simple fact is, Sony can bring out the ultimate Walkman, it is clear but whether they will is the question. And my opinion is, they won't for several reasons.


The Walkman fell for the iPod a decade ago, simply because Sony's transition into the digital world was slow. Apple were ultimately the only ones who saw the vast potential of the digital age, and Sony were slow to transfer and decided that they would stick with closed off proprietary devices, literally leaving the door to the MP3 crown open to Apple for the taking.
Now, here we are today, with the Apple owning approximately a 70 - 80 percent of the portable market share and are apparently now the largest company in the world in mobile devices (includes iPhones, Mac and iPad). The Walkman on the other hand has even lost a spot in second place.

It is unclear whether Sony have any desire to win back the MP3 market, though from recent efforts it is quite doubtful. But in my personal opinion and based on Sony's own personal vantage, I don't think the Walkman brand  for high-end gagdgets is worth retrieving.
Bringing the Walkman MP3 back from the dead would require an enormous (ENORMOUS) marketing budget, and also a solid improvement  in product design, feature set and of course a higher end Walkman to compete with the iPod Touch, and even this probably won't do it.

It's sad to see such an iconic brand like the Walkman disappear into the dust just like that, but for the sake of logical business sense, it's simply not worth picking up. With the iPod taking over like a stampede of bulls and the world turning to smartphones and the Playstation brand available for instant adoption, using the Walkman brand to produce high-end portable devices is no longer a reasonable option. 
Sadly, it's no longer cool to say 'I have a Walkman' anymore,
unfortunately appealing to social status is important when buying products. The Playstation Brand has considerably more value than the Walkman now and is also a provider of portable devices. Why would Sony choose to use the Walkman brand instead of the Playstation brand?

Many people (Walkman fans) will argue though that they still want an MP3 player with extended media capabilities, without dropping at the last stop with a smartphone. This type of product obviously won't be eligible for the Playstation branding. Walkman fans are always yelling out that they want the Android Walkman etc etc...however they must look at it from Sony's point of view. What is the point of rolling out a product that has limited potential in the market? The only ones who will really purchase a product likethis are Walkman fans, which let's face it, are a very small group of people. 
Everyone else will go for an iPod, and why not right? Everyone else has one, it's not like the Sony can be any better, it's not like an Android MP3 is any better.
And for the remaining who want the full deal, will again simply buy a smartphone.

This is why, I believe Sony is going to throw all their eggs into the Android smartphone, tablet and Playstation basket instead of re-entering (because they already tried with the Walkman X) a market where they ultimately cannot succeed in.

I know to all Walkman aficionados, this post sounds heartless and cruel, but it is the truth, I don't think we will ever see the Walkman brand as a high-end gadget any time soon, just as stand-alone MP3 players, to supply a slowly decreasing niche market. Perhaps one day, Sony can seize back the market, if there still is one for a device like the iPod Touch (given they all haven't switched to smartphones), marketing alone won't do it this time round, only something revolutionary will, the FLEX OLED era perhaps will be Sony's next shot.

Monday, January 31, 2011

Time to give George Hotz (geohot) a job.

'Geography is hot'
        - George Hotz

(He didn't really say that)
George Hotz with the 'Where's my Job?' pose.

























Does anyone think that it's time Sony just hired Hotz?
Sony have spent heaps of time and gotten a lot of media attention entrenched in this whole legal battle with the infamous George Hotz (GEOHOT [his internet alias]). I'm surprised that Sony haven't just offered him a job to build security measures into the PS3 and other hackable Sony devices.
And Hotz can stop getting himself into legal trouble.